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Orders

The customer-facing orders page is where signed-in customers review order history. When a customer is signed out, this route first presents the Google sign-in page. When the customer is signed in but still has no saved WhatsApp number, the page can also prompt them to link older guest orders.

What this flow covers​

  • Opening the orders page from storefront navigation
  • Understanding the sign-in requirement
  • Reviewing order history after authentication
  • Linking older guest orders into a signed-in profile

Open the orders page​

1. Use the Orders item in the storefront navigation​

The bottom navigation exposes Orders as a primary customer destination.

Live screenshotOrders navigation entry point
Orders navigation entry point
static/img/storefront/orders/placeholder.svg

2. Review the signed-out state​

If the customer is not authenticated, the orders route shows the same Google-only sign-in message used elsewhere in the storefront.

Live screenshotSigned-out orders page
Signed-out orders page
static/img/storefront/orders/placeholder.svg

3. Sign in with Google to access order history​

Customers need Google sign-in before orders can load against their profile.

Live screenshotOrders page sign-in requirement
Orders page sign-in requirement
static/img/storefront/orders/placeholder.svg

Review the signed-in orders view​

4. Confirm the order-history surface after sign-in​

Once authenticated, the customer should land on the actual order-history page instead of being sent elsewhere.

Live screenshotSigned-in order history view
Signed-in order history view
static/img/storefront/orders/placeholder.svg

If the customer does not yet have a saved WhatsApp number, the orders page can show a panel that invites them to bring older guest orders into the account.

Live screenshotLink my WhatsApp orders panel
Link my WhatsApp orders panel
static/img/storefront/orders/placeholder.svg

6. Open the WhatsApp linking flow from orders​

Use the panel action to verify the mobile number that was used during guest checkout and attach matching past orders.

Live screenshotOrders page to WhatsApp linking handoff
Orders page to WhatsApp linking handoff
static/img/storefront/orders/placeholder.svg

Good practice​

  • Test orders as both a signed-out and signed-in customer.
  • Capture the link prompt separately from normal history because not every customer sees it.
  • Use the same WhatsApp number from guest checkout if the goal is to absorb older guest orders into the signed-in account.